VIIIV&K — Digital Software Products

Last updated: October 20, 2026

1. Introduction

Welcome to VIIIV&K.

At VIIIV&K, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, share, retain, and protect information when you visit our website, purchase our software, or contact us for support.

This policy applies to customers in the United States and internationally.

For privacy-related questions, contact support@viiivandk.com.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide:

Your name and email address.
Billing address and other checkout information.
Order details and purchase history.
Information included in customer support requests.
Account information if you choose to create an account.

Information collected automatically:

IP address and basic browser or device information.
Website access logs.
Cookies and information needed to maintain your shopping cart, checkout session, and account login.
Information used to detect fraud, abuse, and technical problems.

We do not intentionally request sensitive personal information unless it is necessary for a specific service or legal obligation.

3. How We Use Your Information

We use personal information to:

Process software purchases and payments.
Deliver download links and order confirmations.
Maintain purchase records.
Provide technical support and customer service.
Handle refunds and billing questions.
Protect our website and customers against fraud.
Troubleshoot technical problems.
Comply with applicable legal, accounting, and tax obligations.

We do not currently use customer purchase information to send promotional newsletters or marketing campaigns.

If we introduce marketing emails in the future, we will update our practices and provide appropriate consent and unsubscribe options.

4. Payments and WooPayments

Our online store uses WooCommerce and WooPayments to support checkout and payment processing.

When you make a purchase, payment-related information is processed by our payment service providers.

VIIIV&K does not need to receive or store your full payment card number to fulfill your software order.

Payment providers may process information such as billing details, payment identifiers, transaction amounts, device information, and fraud-prevention data.

Their handling of information is also governed by their applicable privacy notices.

5. Software Downloads and Order Records

When you purchase VIIIV&K PC Inventory Pro, our store records information needed to complete your order and provide access to the purchased downloads.

This may include your order number, purchase date, email address, product purchased, payment status, and download access information.

We may use these records to provide support, confirm purchases, resolve disputes, and administer refunds.

6. Privacy of PC Inventory Pro

VIIIV&K PC Inventory Pro is designed to operate locally on your Windows computer.

The application collects computer inventory information and creates reports and asset records for use on your device.

Its core inventory and reporting functions do not require a connection to VIIIV&K servers.

Inventory reports and locally maintained TAA evidence reference data are stored on your computer according to the application’s functionality.

VIIIV&K does not automatically receive the inventory reports generated by the application.

If you voluntarily send us a report or screenshot for technical support, we will use that information to investigate your request.

Inventory reports may contain computer names, serial numbers, installed software details, and other potentially sensitive information. Review reports before sharing them.

7. Cookies and Similar Technologies

Our website may use cookies and related technologies to:

Remember items in your shopping cart.
Maintain checkout and login sessions.
Remember website preferences.
Support payment processing and fraud prevention.
Maintain website security and functionality.

Some cookies are necessary for the operation of the store.

Where applicable law requires consent for nonessential cookies or similar technologies, we will seek that consent before usin